Iryantini, Yeni, and Endang Tjahjaningsih. “The Influence of Digital Self Service and Social Media Promotion on Loyalty With Customer Satisfaction As an Intervening Variable Study on PT PLN (Persero) Customers”. Dinasti International Journal of Economics, Finance & Accounting 6, no. 5 (October 14, 2025): 4236–4246. Accessed May 20, 2026. https://dinastipub.org/DIJEFA/article/view/5254.