Ch Pangkey, Flowry, Samat Ngadimin, and Benny Lule. 2026. “Examining the Impact of Service Quality on Generation Z Customer Loyalty: Trust As a Mediating Variable in the MSME Sector”. Dinasti International Journal of Economics, Finance & Accounting 6 (6):5738-45. https://doi.org/10.38035/dijefa.v6i6.5877.