Strategy for Building Optimal Performance of Medical Laboratory Technologists: Synergy of Organizational Culture and Work Environment with Job Satisfaction as an Intervening Variable

Angga Gumelar; Nuraeni Nuraeni

doi:10.38035/dijefa.v5i6.3960

Authors

Angga Gumelar Muhammadiyah University of Jakarta
Nuraeni Nuraeni Muhammadiyah University of Jakarta

DOI:

https://doi.org/10.38035/dijefa.v5i6.3960

Keywords:

Organizational Culture, Work Environment, Job Satisfaction, Performance.

Abstract

This research aims to find out the determinants of job satisfaction and its impact on the performance of ATLM Hospital employees in West Java Province (Bekasi, Sukabumi, Karawang). The research method used in this research is a quantitative method with an associative approach. The number of research respondents used was 120 hospital employees, namely Medical Laboratory Technologists (ATLM) in West Java Province (Bekasi, Sukabumi, Karawang), while the sampling technique was probability sampling with stratified sampling with a methodical approach used to ensure that each subgroup (strata) in the population is well represented in the sample. The results of the research are (a) organizational culture has no and no significant effect on ATLM job satisfaction, (b) organizational culture has a positive and significant effect on employee performance, (c) job satisfaction has a positive and significant effect on employee performance, (d) the work environment has an effect positive and significant on employee job satisfaction, (e) the work environment has a positive and significant effect on employee performance, (f) organizational culture has no and no significant effect on employee performance through job satisfaction, and (g) the work environment has a positive and significant effect on performance employees through job satisfaction.

References

Anitha, J. (2014). Determinants of employee engagement and their impact on employee performance. International Journal of Productivity and Performance Management, 63(3), 308–323. https://doi.org/10.1108/IJPPM-01-2013-0008

Baribin, D. P., & Cici Bela Saputri. (2020). The Influence of Organizational Culture and Work Environment on Work Motivation and Its Impact on Employee Job Satisfaction. JRMSI - Indonesian Science Management Research Journal, 11(1), 46–61. https://doi.org/10.21009/jrmsi.011.1.03

Gibson, J., Ivancevich, J., Donnelly, H.J., & Konopaske, R. (2018). Organizations Behavior, Structure, Processes (Fourteenth, Issue 112). McGraw-Hill Education.

Hadju, L., & Adam, N. (2019). The Influence of Organizational Culture on Employee Performance at the Bone Bolango Regency Transportation Service. Public: Journal of Human Resources Management, Administration and Public Services, 6(2), 125–135. https://doi.org/10.37606/publik.v6i2.14

Hasanah, H., & Harisantoso, J. (2020). The Influence of Work Performance and Discipline on Teacher Job Satisfaction at Mts Negeri 1 Situbondo. Journal of Education and Entrepreneurship, 7(2), 55–65. https://doi.org/10.47668/pkwu.v7i2.33

Ilahi, M. W. (2020). The Influence of Organizational Culture on Employee Performance at PT. Gapura Pekanbaru Branch. Riau Islamic University.

Jasmine, I., & Edalmen, E. (2020). The Influence of the Work Environment on Job Satisfaction with Motivation as Mediator. Journal of Managerial and Entrepreneurship, 2(2), 450. https://doi.org/10.24912/jmk.v2i2.7938

Jayanti, E., Avianti, W., & Jusdijachlan, R. (2024). The Influence of Work Motivation and Professionalism on the Performance of Medical Laboratory Technologist (ATLM) Employees in the Hospital Laboratory Field TK II Year 03. 05 . 01 Dustira City. 2(2), 87–98.

Judge, T. A., Thoresen, C. J., Bono, J. E., & Patton, G. K. (2001). The Job Satisfaction-Job Performance Relationship: A Qualitative and Quantitative Review. 127(3), 376–407.

Meldo, Y. A., Zulher, Z., & Setiawan, A. (2021). the Influence of Organizational Culture and the Work Environment on Employee Work Spirit in the Communication Department, Information and Code of Kampar District. Indonesian Management Research Journal, 3(2), 249–256. https://doi.org/10.55768/jrmi.v3i2.86

Mudiansyah, A., Khoerudin, M., Kh, R. F. F., Ngurah, I. G. G. A., Zebua, A. M., Sofiana, K., Christabel, A., Shafira, I. G., Berliani, K. N., & Sikki, N. (2024). The Influence of the Work Environment on Employee Performance at Dr Aryoko Sorong Hospital. Innovative: Journal Of Social Science Research, 4(3), 18345–18353.

Nguyen, Taylor, R., & Kluemper, D. (2021). The effects of organizational culture and climate on employee outcomes in health care organizations. Journal of Healthcare Management, 1(66), 12-25.

Nurhasanah, N., Jufrizen, J., & Tupti, Z. (2022). The Influence of Work Ethics, Organizational Culture and Workload on Employee Performance with Job Satisfaction as an Intervening Variable. Jesya (Journal of Economics & Sharia Economics), 5(1), 245–261. https://doi.org/10.36778/jesya.v5i1.618

Ramban, K., & Edalmen, E. (2022). The Mediating Effect of Job Satisfaction on the Influence of the Work Environment on Employee Performance. Managerial and Entrepreneurship Journal, 4(1), 132. https://doi.org/10.24912/jmk.v4i1.17177

Robbins, S. P., & Judge, T. A. (2017). Organizational Behavior (S. Wall (ed.); Seventeent). Pearson.

Schein, P. (2017). Organizational Culture and Language. In The Innovator’s Discussion. https://doi.org/10.4324/9781351017510-15

Sihaloho, R. D., & Siregar, H. (2020). The influence of the work environment on employee performance at PT. Super loyal Sagita Medan. Jurnal Ilmiah Socio Secretum, 9(2), 273–281.

Suryati, S., Nyoto, N., & Sudarno, S. (2022). The Influence of Organizational Culture on Teacher Job Satisfaction at the Prajnamitra Maitreya Pekanbaru Foundation. Maitreyawira Journal, 3(1), 36–47. https://doi.org/10.69607/jm.v3i1.50