Socialization of Taxation As A Moderating Variable In The Application of The Theory Of Planned Behavior To Taxpayer Compliance

Authors

  • Della Nanda Luthfiana Universitas Janabadra
  • Andika Andika Universitas Janabadra
  • Mohamad Najmudin Universitas Janabadra
  • Joko Purwanto Nugroho Universitas Janabadra

DOI:

https://doi.org/10.38035/dijefa.v4i3.1872

Keywords:

compliance, moral obligations, tax awareness, tax socialization, trust in government

Abstract

The tax system serves as a means for the government to generate additional revenue necessary to fulfill its obligations. The objective of this study was to examine the impact of the Theory of Planned Behavior (TPB) on taxpayer compliance in Yogyakarta, with tax socialization serving as a moderating variable. The research was conducted within the city of Yogyakarta and involved 110 taxpayer respondents. The consecutive sampling method was employed as the sampling technique, and data analysis was performed using partial least squares (PLS) analysis with SmartPLS 3.3.3 software. The findings of the study indicate that moral obligation and trust in the government do not have a significant influence on taxpayer compliance, while tax awareness demonstrates a significant effect on taxpayer compliance. However, tax socialization was unable to moderate or strengthen the impact of moral obligation, trust in the government, and tax awareness on taxpayer compliance in Yogyakarta.

 

 

Author Biographies

Della Nanda Luthfiana, Universitas Janabadra

 

 

Mohamad Najmudin, Universitas Janabadra

 

 

Joko Purwanto Nugroho, Universitas Janabadra

 

 

 

References

Adeline, I., & Karina, R. (2022). Analisis faktor-faktor yang mempengaruhi kepatuhan pajak umkm di kota Batam. AKUNTABEL: Jurnal Akuntansi Dan Keuangan, 2(2), 242–253. https://doi.org/10.29264/jakt.v19i2.11087

Ajzen, I. (1991). The Theory Of Planned Behavior. Organizational Behavior and Human Decision Processes, 50, 179–211. https://doi.org/10.47985/dcidj.475

Al-Zaqeba, M. A. A., & Al-Rashdan, M. T. (2020). Extension of the TPB in tax compliance behavior: The role of moral intensity and customs tax. International Journal of Scientific and Technology Research, 9(4), 227–232.

Ayu, D., Hartinah, S., Kusumawati, A., Rasyid, S., Akuntansi, M., Ekonomi, F., & Hasanuddin, U. (2023). Analisis Kepatuhan Wajib Pajak Orang Pribadi?: Sosialisasi Pajak Sebagai Variabel Moderasi. 7, 195–218.

Beloan, B., Mongan, F. F. A., & Suryandari, N. N. A. (2019). Eksplorasi Pemaknaan Pelaporan Spt Tahunan Pph 21 Dari Kacamata Wajib Pajak Orang Pribadi (Studi Fenomenologi Wajib Pajak Orang Pribadi Pada KPP Pratama Makassar Utara). Jurnal Akuntansi JUARA, 9(2), 23–30.

Danarsi, Nurlaela, S., & Subroto, H. (2017). Faktor-Faktor Yang Mempengaruhi Kepatuhan Wajib Pajak Dalam Membayar Pajak Mobil Dengan Diberlakukannya Pajak Progresif Di Kota Surakarta. Jurnal Akuntansi Dan Pajak, 18(01), 45–55. https://doi.org/10.29040/jap.v18i01.83

dataindonesia.id. (2022). Rasio Pajak Negara-negara di Asia Tenggara (2021). DataIndonesia.Id. https://dataindonesia.id/bursa-keuangan/detail/benarkah-rasio-pajak-indonesia-terendah-di-asia-tenggara

Faizin, M. R., Kertahadi, & Ruhana, I. (2016). Pengaruh Sosialisasi, Pemahaman, Dan Kesadaran Prosedur Perpajakan Terhadap Kepatuhan Wajib Pajak (Studi pada Wajib Pajak Orang Pribadi Pajak Bumi Bangunan Perdesaan dan Perkotaan di Desa Mojoranu Kabupaten Bojonegoro). Jurnal Perpajakan (JEJAK), 9(1).

Fuliyanto, F. K. (2022). Effects of Knowledge, Socialization, Services, and Tax Sanctions on the Compliance of Individual Taxpayers Performing Free Work In 2020: A Case Study at a Notary Office in Palembang. International Journal of Community Service & Engagement, 3(1), 25–33. https://doi.org/10.47747/ijcse.v3i1.652

Gombár, M., Korauš, A., Vagaská, A., & Tóth, Š. (2022). Analytical View on the Sustainable Development of Tax and Customs Administration in the Context of Selected Groups of the Population of the Slovak Republic. Sustainability (Switzerland), 14(3). https://doi.org/10.3390/su14031891

Guerra, A., & Harrington, B. (2018). Attitude–behavior consistency in tax compliance: A cross-national comparison. Journal of Economic Behavior and Organization, 156(xxxx), 184–205. https://doi.org/10.1016/j.jebo.2018.10.013

Gustiari, L. A., & Herkulanus, B. S. (2018). Sosialisasi Perpajakan Memoderasi Pengaruh Kewajiban Moral dan Kualitas Pelayanan pada Kepatuhan Wajib Pajak Kendaraan Bermotor. E-Jurnal Akuntansi Universitas Udayana, 24(1), 606–632.

Hair, J. F., Hollingsworth, C. L., Randolph, A. B., & Chong, A. Y. L. (2017). An Updated and Expanded Assessment of PLS-SEM in Information Systems Research Introduction. Industrial Management & Data Systems, 117(3), 1–41. https://doi.org/http://dx.doi.org/10.1108/IMDS-04-2016-0130

Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2017). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM). In Asia-Pacific Pte. Ltd (Second). SAGE Publications, Inc.

Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019). When to use and how to report the results of PLS-SEM. European Business Review, 31(1), 2–24. https://doi.org/10.1108/EBR-11-2018-0203

Hamid, N. A., Ibrahim, N. A., Ariffin, N., Taharin, R., & Jelani, F. A. (2019). Factors Affecting Tax Compliance among Malaysian SMEs in E-Commerce Business. International Journal of Asian Social Science, 9(1), 74–85. https://doi.org/10.18488/journal.1.2019.91.74.85

Henseler, J., & Sarstedt, M. (2013). Goodness-of-fit indices for partial least squares path modeling. Computational Statistics, 28(2), 565–580. https://doi.org/10.1007/s00180-012-0317-1

Imaniati, Z. Z. (2016). Pengaruh Persepsi Wajib Pajak tentang Penerapan Kecil , dan Menengah Di Kota Yogyakarta. Jurnal Nominal / Volume V Nomor 2 / Tahun 2016, V(2), 123–135.

Intansari, M. R., & Supramono. (2022). The Effect of Tax Literacy on Tax Compliance: The Moderating Role of Patriotism. Technium Social Sciences Journal, 34, 455–464.

Jimenez, P., & Iyer, G. S. (2016). Advances in Accounting , incorporating Advances in International Accounting Tax compliance in a social setting?: The in fl uence of social norms , trust in government , and perceived fairness on taxpayer compliance. International Journal of Cardiology, 1–10. https://doi.org/10.1016/j.adiac.2016.07.001

Kaulu, B. (2022). Determinants of Tax Evasion Intention using the Theory of Planned Behavior and the Mediation role of Taxpayer Egoism. Fudan Journal of the Humanities and Social Sciences, 15(1), 63–87. https://doi.org/10.1007/s40647-021-00332-8

Kemenkeu. (2022). APBN Kita (KINERJA DAN FAKTA): “Menjaga Peran APBN Tetap Optimal sebagai Shock Absorber dalam Menghadapi Ketidakpastian Global yang Eskalatif.” Kementerian Keuangan Republik Indonesia., 1–96.

Kondelaji, M. H. H., Sameti, M., Amiri, H., & Moayedfar, R. (2016). Analyzing determinants of tax morale based on social psychology theory: Case study of Iran. Iranian Economic Review, 20(4), 581–598.

Korauš, A., Gombár, M., Vagaská, A., Šišulák, S., & ?ernák, F. (2021). Secondary energy sources and their optimization in the context of the tax gap on petrol and diesel. Energies, 14(14). https://doi.org/10.3390/en14144121

Luttmer, E. F. P., & Singhal, M. (2014). Tax morale. Journal of Economic Perspectives, 28(4), 149–168. https://doi.org/10.1257/jep.28.4.149

Megawangi, C. A. M., & Setiawan, P. E. (2017). Sosialisasi Perpajakan Memoderasi Pengaruh Kesadaran Wajib Pajak Dan Kualitas Pelayanan Pada Kepatuhan Wajib Pajak Badan. E-Jurnal Akuntansi Universitas Udayana, Volume 19, hlm. 2348-2377.

Meifari, V. (2020). Analisis Faktor-faktor yang Mempengaruhi Kepatuhan Wajib Pajak kendaraan Bermotor dengan Sosialisasi Perpajakan Sebagai Variabel Moderasi di Kota Tanjungpinang. JURNAL ECONOMIC, ACCOUNTING, SCIENTIFIC (CASH), 3(01), 39–51. https://doi.org/10.52624/cash.v3i01.1585

Milesi, P., & Alberici, A. I. (2018). Pluralistic morality and collective action: The role of moral foundations. Group Processes and Intergroup Relations, 21(2), 235–256. https://doi.org/10.1177/1368430216675707

Mpofu, F. Y. (2022). Industry 4.0 in Financial Services: Mobile Money Taxes, Revenue Mobilisation, Financial Inclusion, and the Realisation of Sustainable Development Goals (SDGs) in Africa. Sustainability (Switzerland), 14(14). https://doi.org/10.3390/su14148667

Mursalin, M. (2020). Pengaruh Moral Wajib Pajak, Penghindaran Pajak, Sanksi Perpajakan, dan Sikap Wajib Pajak terhadap Kepatuhan Wajib Pajak Orang Pribadi di Kantor Pelayanan Pajak Pratama Palembang Seberang Ulu. Jurnal Media Wahana Ekonomika, 17(4), 340. https://doi.org/10.31851/jmwe.v17i4.5097

Nainggolan, E. (2022). Pajak untuk Pembangunan Nasional. Kementerian Keuangan Republik Indonesia. https://www.djkn.kemenkeu.go.id/artikel/baca/14978/Pajak-untuk-Pembangunan-Nasional.html

Negara, H. K. S., & Purnamasari, D. I. (2018). the Influence of Taxation Knowledge and Tax Awareness on Umkm To Taxpayer Compliance in the Special Province of Yogyakarta. Research in Management and Accounting, 1(2), 85–91. https://doi.org/10.33508/rima.v1i2.2594

Nurisdiyanto, W. E. (2019). Betapa Krusialnya Pajak dalam Portal Kehidupan Berbangsa dan Bernegara. Https://Www.Pajak.Go.Id/. https://www.pajak.go.id/id/artikel/betapa-krusialnya-pajak-dalam-portal-kehidupan-berbangsa-dan-bernegara

Nurkhin, A., Novanty, I., Muhsin, M., & Sumiadji, S. (2018). The Influence of Tax Understanding, Tax Awareness and Tax Amnesty toward Taxpayer Compliance. Jurnal Keuangan Dan Perbankan, 22(2), 240–255. https://doi.org/10.26905/jkdp.v22i2.1678

Palil, M. R. (2010). Tax Knowledge and Tax Compliance Determinants in Self Assessment System in Malaysia. University of Birmingham, 1.438. http://scholar.google.com/scholar?hl=en&btnG=Search&q=intitle:BENCHMARK+DEFINITION+OF+FOREIGN+Direct+investment#0%0Ahttp://dx.doi.org/10.1016/S2212-5671(15)00498-0%0Ahttp://dx.doi.org/10.1016/S0186-1042(14)71265-3

Prihastuti, A. H., Agusra, D., Sofyan, D., & Sukri, S. Al. (2022). The Effect of Taxpayer Perception and Trust in the Government on Taxpayer Compliance with the Voluntary Disclosure Program. Adpebi International Journal of Multidisciplinary Sciences, 1(1), 31–44. https://doi.org/10.54099/aijms.v1i1.202

Prokopenko, O. ., & Kornatowski, R. (2018). Features of modern strategic market-oriented activity of enterprises. Marketing and Management of Innovations, 1, 295–303. https://doi.org/10.21272/mmi.2018.1-22

Purnamasari, A., Pratiwi, U., & Sukirman, S. (2018). Pengaruh pemahaman, sanksi perpajakan, tingkat kepercayaan pada pemerintah dan hukum, serta nasionalisme terhadap 22 kepatuhan wajib pajak dalam membayar PBB-P2 (Studi Pada Wajib Pajak PBB-P2 Di Kota Banjar). Jurnal Akuntansi Dan Auditing, 14(1), 22. https://doi.org/10.14710/jaa.v14i1.18221

Rahmawati, S. (2022). The Effect Of Tax Socialization, Tax Knowledge And Tax Morale On Tax Compliance. International Journal of Educational Research & Social …, Paojan 2013, 1623–1629. https://ijersc.org/index.php/go/article/download/411/436

Sabucedo, J. M., Dono, M., Alzate, M., & Seoane, G. (2018). The importance of protesters’ morals: Moral obligation as a key variable to understand collective action. Frontiers in Psychology, 9(MAR), 1–12. https://doi.org/10.3389/fpsyg.2018.00418

Sadjiarto, A., Susanto, A. N., Yuniar, E., & Hartanto, M. G. (2020). Factors Affecting Perception of Tax Evasion Among Chindos. Advances in Economics, Business and Management Research, 144(Afbe 2019), 487–493. https://doi.org/10.2991/aebmr.k.200606.083

Saleh Al-Maghrebi, M., Riayati, A., & Mohd, P. (2016). Budget Transparency and Tax Awareness Towards Tax Compliance: a Conceptual Approach. South East Asia Journal of Contemporary Business, Economics and Law, 10(1), 95–101. http://seajbel.com/wp-content/uploads/2016/12/K10_99.pdf

Salindeho, V. A. (2021). The Effect Of Tax Awareness, Tax Socialization, Tax Sanctions And Service Quality On Motor Vehicles Taxpayer Compliance (A Case Study At Kantor Bersama Samsat Karangploso). Jurnal Ilmiah Mahasiswa FEB Universitas Brawijaya, 9(2). https://www.ptonline.com/articles/how-to-get-better-mfi-results

Saraswati, I. G. A. P. R. P., Yuesti, A., & Bhegawati, D. A. S. (2022). Pengaruh pajak progresif, pengetahuan pajak, kualitas pelayanan fiskus, kewajiban moral, Sosialisasi perpajakan terhadap kepatuhan wajib pajak dalam membayar pajak kendaraan bermotor pada kantor bersama samsat Denpasar. JURNAL KHARISMA, 4(3).

Sarstedt, M., Ringle, C. M., Cheah, J. H., Ting, H., Moisescu, O. I., & Radomir, L. (2020). Structural model robustness checks in PLS-SEM. Tourism Economics, 26(4), 531–554. https://doi.org/10.1177/1354816618823921

Saruji, S. C., Mohdali, R., & Mohamed, N. N. N. (2019). Trust in Government and Perceptions of Tax Compliance among Adolescents. Journal of Advanced Research Design, 61(1), 19–29.

Savitri, E., & Musfialdy. (2016). The Effect of Taxpayer Awareness, Tax Socialization, Tax Penalties, Compliance Cost at Taxpayer Compliance with Service Quality as Mediating Variable. Procedia - Social and Behavioral Sciences, 219, 682–687. https://doi.org/10.1016/j.sbspro.2016.05.051

Semaraputri, P. A., & Rini, I. G. A. I. (2019). Pengaruh Persepsi Tentang Sanksi Perpajakan, Kesadaran Wajib Pajak, Kualitas Pelayanan, Kewajiban Moral terhadap Kepatuhan Wajib Pajak Badan Di Kpp Pratama Gianyar. Wacana Ekonomi (Jurnal Ekonomi, Bisnis Dan Akuntansi), 18(1), 52–55. https://ejournal.warmadewa.ac.id/index.php/wacana_ekonomihttp://dx.doi.org/10.22225/we.18.1.992.52-55

Siahaan, S. H. (2018). The influences of tax awareness, tax socialization, fiscus servicing and tax sanctions on obedience of personal taxes obligatory. Jurnal Akuntansi, 8(1), 1–13.

Siahaan, S., & Halimatusyadiah. (2018). the Influences of Tax Awareness, Tax Socialization, Fiscus Servicing and Tax Sanctions on Obedience of Personal Taxes Obligatory. Jurnal Akuntansi, 8(1), 1–13.

Sitardja, M., & Dwimulyani, S. (2016). Analysis about the Influences of Good Public Governance, Trust toward Tax Compliance on Public Companies that listed in Indonesian Stock Exchange. International Journal of Sustainable Development, 9(9), 35–42.

Suyanto, S., Intansari, P. P. L. A., & Endahjati, S. (2016). Tax Amnesty. Jurnal Akuntansi, 4(2), 9–22. https://doi.org/10.24964/ja.v4i2.217

Taing, H. B., & Chang, Y. (2020). Determinants of Tax Compliance Intention: Focus on the Theory of Planned Behavior. International Journal of Public Administration, 44(1), 62–73. https://doi.org/10.1080/01900692.2020.1728313

Wardhani, R. S., Yogama, E. A., & Winiati, E. (2020). Pengaruh Kebijakan Insentif Pajak, Digitalisasi Pajak, dan Kepercayaan Kepada Pemerintah Terhadap Penanganan Dampak Covid-19. Jurnal Akuntansi Dan Pajak, 1–17.

Wenny, C. D. (2022). Pengaruh Kesadaran Wajib Pajak Terhadap Kepatuhan Wajib Pajak Kendaraan Bermotor Di Palembang Dengan Sanksi Pajak Sebagai Intervening. Jurnal Ekonomi Dan Bisnis, 175–182. https://jurnal.mdp.ac.id/index.php/msc/article/view/1708%0Ahttps://jurnal.mdp.ac.id/index.php/msc/article/download/1708/597

Widuri, R., & Irawan, W. (2019). Tax justice perception and trust in government on tax compliance. Advances in Economics, Business and Management Research, 103(Teams 19), 126–131. https://doi.org/10.2991/teams-19.2019.20

Youde, S., & Lim, S. (2019). The Determinants of Medium Taxpayers’ Compliance Perspectives: Empirical Evidence from Siem Reap Province, Cambodia. International Journal of Public Administration, 42(14), 1222–1233. https://doi.org/10.1080/01900692.2019.1591447

Young, A., Lei, L., Wong, B., & Kwok, B. (2016). Individual tax compliance in China: a review. International Journal of Law and Management, 58(5). https://doi.org/10.1515/mks-1981-641-215

Yusuf, M., Furqon, I. K., & Stiawan, D. (2022). Tax Socialization, Tax Knowledge, and Tax Sanctions’ Influence on Taxpayer Compliance with Individuals at KPP Pratama Pekalongan. Jurnal Ilmiah Akuntansi Universitas Pamulang, 10(1), 38–52

Downloads

Published

2023-07-17