THE EFFECT OF RELIGIOSITY, KNOWLEDGE, AND SERVICE QUALITY TO PEOPLE’S INTEREST IN IMPLEMENTING CASH WAQF

Authors

  • Arditya Farid Setyawan Perbanas Institute, Jakarta

DOI:

https://doi.org/10.31933/dijdbm.v2i3.823

Keywords:

Religiosity, knowledge, service quality and interest

Abstract

This research has the purpose to reveal the impact which is caused by religiosity, knowledge and service quality on people's interest in implementing cash waqf. The method used in this research through a survey method. The research population was all the people who had done cash waqf with a total sample of 60 people. The research data used was primary data that gathered through distributing questionnaires to samples or research respondents. The analytical tool used was linear regression, correlation, coefficient of determination and hypothesis test. The results showed that: (1) The regression coefficient of religiosity on interest was -0.062, so the religiosity did not have a positive impact on employee performance. (2) The regression coefficient value of knowledge on interest was 0.265, so the knowledge had a positive impact on interest. (3) The value from service quality regression coefficient on interest was 0.292, so the service quality had a positive impact on interest. (4) The results showed that religiosity, knowledge and services quality simultaneously had an affects on the interest variable.

References

Adeyemi, A.A., Ismail, N.A., & Hassan, S.S.B. (2016). An Emirical Investigation of the Determinants of Cash Waqf Awareness in Malaysia. Intellectual Discourse, 24.
Gunawan, H., & Prasetyo, J.H. (2020). The Influence of Service Quality towards the Customer Satisfaction of XYZ Bank at Gajah Mada Branch Office in West Jakarta. International Journal of Innovative Science and Research Technology, 5(3), 160-164.
Haji-Othman, Y., Yusuff, M.S.S., Saufi, M.S.A.M, & Hafsha, S. (2017). The Influence of Knowledge, Islamic Religiosity, and Self-Efficacy on the Intention to Pay Income Zakat among Public Educators in Kedah, Malaysia. International Journal of Academic Research in Business and Social Sciences, 1117-1127.
Hardiyansyah. (2018). Kualitas Pelayanan Publik (Edisi Revisi). Yogyakarta: Gava Media.
Hasim, K., Lubis, D., & Ali, K.M. (2016). Analisis Faktor-Faktor yang Memengaruhi Penghimpunan Wakaf Uang di Indonesia (Pendekatan Analytical Network Process). Jurnal Al-Muzara’ah, 4(2), 127-141.
Hasanah, F. (2019). Pengaruh Tingkat Religiusitas, Pengetahuan, Kualitas Produk, Kualitas Pelayanan Terhadap Prefensi Menabung Mahasiswa Universitas Muhammadiyah Palembang Pada Bank Syariah. Jurnal Akuntansi dan Bisnis, 4(1), 485-495.
Hasanah, H. (2013). Pengantar Studi Islam. Yogyakarta: Penerbit Ombak.
Hujriman. (2018). Buku Ajar Hukum Perwakafan di Indonesia Suatu Pengantar. Yogyakarta: Deepublish.
Lubis, S.K., & Wajdi, F. (2016). Hukum Wakaf Tunai. Bandung: Citra Aditya Bakti.
Nugroho, A.S., & Nurkhin, A. (2019). Pengaruh Religiusitas, Pendapatan, Pengetahuan Zakat Terhadap Minat Membayar Zakat Profesi Melalui Baznaz Dengan Faktor Usia sebagai Variabel Moderasi. Economic Education Analysis Journal, 8(3), 955-966.
Nur’aini, H., & Ridla, M.R. (2015). Pengaruh Kualitas Pelayanan, Citra Lembaga dan Religiusitas Terhadap Minat Muzakki untuk Menyalurkan Zakat Profesi (Studi di Pos Keadilan Peduli Ummat Yogyakarta). Jurnal Manajemen Dakwah, 1(2), 207-228.
Prasetyo, J.H., & Riyanto, S. (2019). The Effect of Emotional Intelligence, Learning Interest, and Discipline on Students' Learning Outcomes in SMP Negeri 141 Jakarta. International Journal of Innovative Science and Research Technology, 4(5), 973-980.
Saidani, B., & Arifin, S. (2012). Pengaruh Kualitas Produk dan Kualitas Layanan Terhadap Kepuasan Konsumen dan Minat Beli Pada Ranch Market. Jurnal Riset Manajemen Sains Indonesia, 3(1), 1-22.
Sari, Y., S. Fajri, Rd.A., & Syuriansyah, T. (2012). Religiusitas Pada Hijabers Community Bandung. Prosiding SNaPP2012: Sosial, Ekonomi, dan Humaniora, 3(1), 311-318.
Ash-Shiddiqy, M. (2018). Pengaruh Pendapatan, Religiusitas, Jarak Lokasi, Tingkat Pendidikan dan Akses Informasi Terhadap Minat Masyarakat untuk Berwakaf Uang di Badan Wakaf Uang Tunai MUI DIY. Panangkaran Jurnal Penelitian Agama dan Masyarakat, 2(2), 249-269.
Situmorang, B., Triyadi, & Prasetyo, J.H. (2020). The Reaction over Customer Satisfaction through Service Quality Variable at Tennis School in Cilandak Town Square. International Journal of Innovative Science and Research Technology, 5(3), 1312-1316.
Yazid, A.A. (2017). Faktor- Faktor Yang Mempengaruhi Minat Muzakki Dalam Menunaikan Zakat Di Nurul Hayat Cabang Jember. Economic: Jurnal Ekonomi dan Hukum Islam, 8(2), 173-199.

Downloads

Published

2021-04-19

Issue

Vol. 2 No. 3 (2021): Dinasti International Journal of Digital Business Management (April - May 2021)

Section

Articles

License

Authors who publish their manuscripts in this journal agree to the following conditions:

  1. The copyright on each article belongs to the author(s).
  2. The author acknowledges that the Dinasti International Journal of Digital Business Management (DIJDBM) has the right to be the first to publish with a Creative Commons Attribution 4.0 International license (Attribution 4.0 International (CC BY 4.0).
  3. Authors can submit articles separately, arrange for the non-exclusive distribution of manuscripts that have been published in this journal into other versions (e.g., sent to the author's institutional repository, publication into books, etc.), by acknowledging that the manuscript has been published for the first time in the Dinasti International Journal of Digital Business Management (DIJDBM).