RELATIONSHIP BETWEEN TEACHER SATISFACTION AND QUALITY EDUCATION AT COLLEGE LEVEL IN RAWAL PINDI DIVISION : A REVIEW PAPER

Main Article Content

Sundas Khabirr
Aleen Fatima

Abstract

Quality education is the most effective method for the  Human development, just as it generates modernization in human growth, keeps the whole nation together and pushes the state to extreme achievement. This research aims to explore the view of teachers in the Rawalpindi Division on quality education and their satisfaction and the relationship between quality education and teacher satisfaction at college level. The study population was all teachers in Govt. Degree Colleges in the District of Rawalpindi. The essence of this study was descriptive and correlational in terms of design. By using simple random sampling techniques, the teachers from the 40 government degree colleges were selected as a sample by following the lottery process. Correlation of Commodity Moment Co-efficient was used for quality education and teacher satisfaction. Descriptive statistics were used to assess the interpretation of the teachers and the mean score was taken. The tools of the research were self-constructed questionnaires for teachers on quality education and adapted scales for teacher satisfaction. This study finds that according to the teachers, quality education exits in colleges and they are also happy. A moderately significant positive association between teacher satisfaction and quality education has been found.

Article Details

Section
Articles

References

Altuntaş, S. (2014). Factors Affecting the Job Satisfaction Levels and Quit Intentions of Academic Nurses. Nurse Education Today, 34(4), 513–519.
Alzafari, K., &Ursin, J. (2019). Implementation of quality assurance standards in European higher education: Does context matter? Quality in Higher Education, 25(1), 58-75. https://doi.org/10.1080/13538322.2019.1578069.
Asif, I., & Saeed, A. (2014). Job Satisfaction of secondary school teachers. Abasyn Journal of Social Sciences, 5(1), 49-65.
Brunetto, Y., &Warthon, R. F. (2005). The Impact of NPM on the job satisfaction of a range of Australian public sector employees. Asia Pacific Journal of Human Resources, 43(2), 289-304.
Budiharso, T., &Tarman, B. (2020). Improving Quality Education through Better Working Conditions of Academic Institutes. Journal of Ethnic and Cultural Studies, 7(1), 99-115.
Chughati, F. D., &Perveen, U. (2013). A study of teachers workload and job satisfaction in public and private schools at secondary level in Lahore city of Pakistan. Asian Journal of Social Sciences & Humanities, 2(1), 202-214.
Cilliers, J. R., Mostert, K., &Nel, J. A. (2018). Study demands, study resources and the role of personality characteristics in predicting the engagement of first-year university students. South African Journal of Higher Education, 32(1), 49-70.
Comm, C. L., &Mathaisel, D. F. (2000). Assesssing employee satisfaction in service firms: An example in higher education. The journal of business and economic studies, 6(1), 43.
Dubrovski, D. (2001). The Role of customer satisfaction in achieving business excellence. Total Quality Management, 12(7-8), 920-925.
Eker, M., Anbar, A., Kırbıyık L., &Haider, N. (2007).Job satısfactıon of academıcıans in Turkey and the factors affectıng job satısfactıon.The Journal of Industrial Relations and Human Resources, 9(4), 66–90.
Goetsch, D. L. & Davis, S. B. (2003). Quality management: introduction to total quality management for production, processing and services (4thed.). NewJersey: Prentice Hall.
Pascarella, E. T., & Terenzini, P. T. (2006). How college affects students. Journal of College Student development, 47(5), 508-520.
Shehzad, S. (2007). A study to investigate the quality of education at intermediate level in Punjab (Unpublished doctoral dissertation), University of Arid Agriculture, Rawalpindi.
Shoshani, A., &Eldor, L. (2016). The Informal Learning of Teachers: Learning climate, job satisfaction and teachers’ and students’ motivation and well-being. International Journal of Educational Research, 79, 52-63.
Skapinaki, A., &Salamoura, M. (2020). Investigating primary school quality using teachers' self-efficacy and satisfaction.Journal of Tourism, Heritage & Services Marketing, 6(1), 17-24.
Skolnik, M. (2016). How do quality assurance systems accommodate the differences between academic and applied higher education? Higher Education, 71(3), 361-378.
Sypniewska, B. A. (2013). Evaluation of factors influencing job satisfaction. Vizja Press & IT, 8(1), 57–71.
Taurina, Z. (2015). Students’ motivation and learning outcomes: Significant factors in internal study quality assurance system." International Journal for Cross- Disciplinary Subjects in Education (IJCDSE), 5(4), 2625-2630.
Trivellas, P., &Dargenidou, D. (2009).Organisational culture, job satisfaction and higher education service quality: The case of Technological Educational Institute of Larissa. The TQM Journal, 21(4), 382-399.
Yee, R. W., Yeung, A. C., & Cheng, T. E. (2008). The impact of employee satisfaction on quality and profitability in high-contact service industries. Journal of Operations Management, 26(5), 651-668.
Zhu, Y. (2013). A review of job satisfaction. Asian Social Science, 9(1), 293–299.
Zafarullah, S., &Pertti, V. (2017).Factors affecting job satisfaction of teacher educators: empirical evidence from the universities of sindh province of Pakistan. Journal of Teacher Education and Educators, 6(1), 5-30.