STRATEGIC IMPLEMENTATION OF MARKETING MANAGEMENT AT TMRN CAFE

Authors

  • Lucky Safitri Universitas Mercu Buana, Jakarta

DOI:

https://doi.org/10.31933/dijdbm.v1i5.480

Keywords:

Management Strategy, Restaurants, Cafes

Abstract

TMRN Restoran Cafe is one of the businesses engaged in culinary services and products that has the motto of having a variety of foods and delicious flavors and accompanied design that creates comfort. The purpose of this article is to conduct an analysis of external and internal factors which are the strengths and weaknesses of TMRN Resto and Cafe using qualitative descriptive data analysis methods. This article obtains results from TMRN Cafe which require a work structure in order to have each employee's work desk as well as company standard SOPs that are made in a directed and clear manner, in addition to developing or increasing marketing through radio and events or bazaars, making cards a member for TMRN Cafe loyal customers. The strategy that is best implemented and managed will help in the business development process that is carried out.

References

Al sanad, H. M. (2016). Impact of the Movable Word (Word-of-Mouth) on the Decision to Purchase of the Youth for the Smart Phones. European Journal of Scientific Research, Vol.137 No. 3, PP. 246-258.
Ali, H. (2020). Modul Strategic Management. Jakarta: Universitas Mercu Buana.
Angelova, B., & Zekiri, J. (2011). Measuring Customer Satisfaction with Service Quality Using American Customer Satisfaction Model (ACSI Model). International Journal of Academic Research in Business and Social Sciences , Vol. 1, No. 3, Hal. 232-258.
Assauri, S. (2013). Manajemen Pemasaran Dasar Konsep dan Strategi. Jakarta: Rajawali Pers.
David, F. R. (2011). Strategic Management Buku I Edisi 12. Jakarta: Salemba Empat.
Fachrodji, A. (2020). Modul Strategic Management. Jakarta: Universitas Mercu Buana.
Katrin, I. L., Setyorini, D., & Masharyono. (2016). Pengaruh Promosi Terhadap Keputusan Pembelian Di Restoran Javana Bistro Bandung. Jurnal Universitas Pendidikan Indonesia, Vol. 3, No. 1, Hal. 246-254.
Munawir. (2018). Pengaruh Kualitas Pelayanan Dan Fasilitas Terhadap Kepuasan Konsumen Foto Copy Awy Comp Di Pondok Pesantren Darussalam Blokagung Tegalsari Banyuwangi. Jurnal Hukum Islam, Ekonomi dan Bisnis , Vol.4, No.2, Hal 204-215.
Pearce, J. A., & Robinson, R. B. (2013). Manajemen Strategis: Formulasi, Implementasi, dan Pengendalian. Jakarta: Salemba Empat.
Sugiyono. (2014). Metode Penelitian Pendidikan Pendekatan Kuantitatif, Kualitatif dan R&D. Bandung: Alfabeta.
Wheelen, T. L., & Hunger, D. J. (2010). Strategic Management and Business Policy, Thirteen Edition. New York: Pearson.

Downloads

Published

2020-08-22