Human Resource Management and Skill Development in the Service Sector within the Framework of the SDGs: A Study on Distribution Companies in Denmark and Germany

Authors

DOI:

https://doi.org/10.38035/dijdbm.v5i6.3544

Keywords:

Human Resource Management, Work Competencies, Skill Development, Distribution Companies, SDG 8, Denmark, Germany

Abstract

This study aims to analyze the influence of human resource management on the development of work competencies among administrative staff in distribution companies in Denmark and Germany. The research focuses on how effective talent management contributes to the achievement of Sustainable Development Goal 8, which promotes decent work and economic growth. A quantitative research method was applied, using a non-experimental, cross-sectional design. The sample consisted of 86 employees, and data were collected through surveys and analyzed using SPSS v.25 software. The results showed a significant impact of human resource management on the improvement of work competencies, as indicated by the statistical model. The study concludes that proper human resource management can enhance employee skills and performance, contributing to organizational growth and sustainability.

Author Biographies

Sri Yusriani, GSB Universiti Sains Malaysia, Pulau Penang, Malaysia

Sri Yusriani is a postgraduate student and assistant lecturer in the Postgraduate Studies program at the Indonesian Open University, specializing in Communication Science and Human Resources Management. She successfully defended her master's thesis in January 2024 as the top alumna and is currently beginning her PhD research program at USM, Malaysia.
Professionally, she has excelled in supply chain management and the HRM division at FK Distribution Denmark and has also contributed to ICRC Denmark. Known for her skills in writing and public speaking, Yusriani has received many awards and has actively mentored more than 80 authors in scientific writing, demonstrating her commitment to sharing knowledge and serving the community. She is also a leader of student and alumni organizations.
Yusriani's educational background includes completing high school at SMU YKPP 1 Komperta Plaju Palembang in 2001, studying Geography at Padang State University, and Arabic Language Education at the Indonesian Education University from 2002 to 2005. She also pursued foreign language studies, studying Polish at Jagiellonian University in Krakow from 2010 to 2012. Sri Yusriani has been recognized as the best moderator and presenter at several international conferences and has served as a reviewer for multiple journals. Since 2022, she has been attending the Danish language school 'Sprogskoler' in Billund, Denmark.
Outside of her professional and academic career, Yusriani has been recognized for her achievements in English speech and Islamic short story writing competitions in Indonesia. Along with her research colleagues, she won second place in the master's thesis competition at the 14th IEOM (International Conference on Industrial Engineering and Operations Management) in Dubai, UAE, in February 2024, third-best paper at the 6th ISBEST 2023, Best Moderator at ICBEM 2023, and was awarded Best Presenter at ISC-BEAM UNJ in June 2024. Additionally, she won the Best Paper award in the Digital Muslim Review Islamic Studies Journal at UIN Banten in 2024, and her team received the Best Paper award in HRM at Telkom University SCBTII in July 2024 in Bandung. Yusriani won best paper in Doctoral Dissertation Awards and Master Thesis Awards in Asia Pasific IEOM, Tokyo in September 2024 with her research partners, Dr. Shine Pintor Siolemba Patiro and Dr. Muji Gunarto. In September 2024 'till March 2025, She also has been selected to join WESEP training course program provided by EU ErasmusPlus Project in Luxembourg.

https://www.researchgate.net/profile/Sri-Yusriani

 

Endi Rekarti, Universitas Terbuka, Tangerang, Indonesia

Dr. Endi Rekarti, S.E., M.S.M.
SPs Universitas Terbuka
Jalan Cabe Raya, Pondok Cabe, Pamulang,
Tangerang Selatan 15437, Banten – Indonesia

Doctor with research interest in Entrepreneurship, Marketing Science, Organization, Strategic Management. Dr. Endi Rekarti is a senior lecturer and the main mentor for FORKOMPROMI, a platform for communication and creativity within the MM Program, where students and alumni collaborate at the Open University Postgraduate School.

https://www.researchgate.net/profile/Endi-Rekarti

 

Shine Pintor Siolemba Patiro, Universitas Terbuka, Tangerang, Indonesia

Dr. Shine Pintor Siolemba Patiro is an esteemed Associate Professor at the Faculty of Economics and Business, Postgraduate Studies at Indonesia Open University, where he currently serves as the Functional Head of the Management Program. He earned his doctoral degree from Gadjah Mada University in Jogjakarta, Indonesia, 2016. Dr. Patiro is a prolific author, having published multiple books and numerous scientific articles in Scopus, international proceedings and Sinta-indexed journals, also won some best papers awards. As a senior lecturer and department head, he consistently inspires and motivates his students to achieve excellence in their academic and professional endeavors. With a profound passion for scientific writing and renowned expertise in quantitative research, Dr. Patiro is a respected figure in his field, widely recognized for his scholarly contributions and mentorship.

https://www.researchgate.net/profile/Shine-Pintor

 

Davoud Aftabi, RUHR-UNIVERSITÄT BOCHUM, Universitätsstraße 150, Bochum Germany

Davoud Aftabi is postgraduate student in RUHR-UNIVERSITÄT BOCHUM, Universitätsstraße 150, Bochum, Germany, [email protected]

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Published

2024-11-19

Issue

Vol. 5 No. 6 (2024): Dinasti International Journal of Digital Business Management (October-November 2024)

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Articles

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Copyright (c) 2024 Sri Yusriani, Endi Rekarti, Shine Pintor Siolemba Patiro, Davoud Aftabi

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