Concept and Implementation of Business Model Canvas in Startup Companies: Relationship with Customers, Customers Segments and Market Trends

Authors

  • Nunung Ayu Sofiati Universitas Indonesia Membangun, Bandung, Indonesia
  • Christimulia Purnama Trimurti Universitas Dhyana Pura, Badung, Indonesia
  • Rintis Eko Widodo Sekolah Tinggi Manajemen Pariwisata dan Logistik Lentera Mondial, Jakarta, Indonesia
  • Fitria Ariyani Universitas Gajayana, Malang, Indonesia
  • Cecep Pahrudin Institut Transportasi dan Logistik Trisakti, Jakarta, Indonesia

DOI:

https://doi.org/10.38035/dijdbm.v5i5.3300

Keywords:

Concept, Implementation, Business Model Canvas, Customer Relationship, Customer Segment, Market Trends, Startup Companies

Abstract

The purpose of this literature research is expected to build a hypothesis regarding the influence between variables that can later be used for further research in the scope of marketing management. The research article literature review concept and application of canvas business model in startup companies: customer relationships, customer segments and market trends is a scientific literature article in the scope of marketing management science. The approach used in this literature review research is descriptive qualitative. The data collection technique is to use literature studies or conduct a review of relevant previous articles. The data used in this descriptive qualitative approach comes from previous research that is relevant to this research and is sourced from academic online media such as Thomson Reuters Journal, Springer, Taylor & Francis, Scopus Emerald, Elsevier, Sage, Web of Science, Sinta Journal, DOAJ, EBSCO, Google Scholar and digital reference books. In previous studies, 1 relevant previous article was used to review each independent variable. The results of this literature review article are: 1) Customer Relationships affect the Canvas Business Model Concept in Startup Companies; 2) Customer Segments affect the Canvas Business Model Concept in Startup Companies; 3) Market Trends affect the Canvas Business Model Concept in Startup Companies; 4) Customer Relationships Influence the Implementation of the Canvas Business Model in Startup Companies; 5) Customer Segments Influence the Implementation of the Canvas Business Model in Startup Companies; and 6) Market Trends Influence the Implementation of the Canvas Business

References

Ali, H., & Limakrisna, N. (2013). Metodologi Penelitian (Petunjuk Praktis Untuk Pemecahan Masalah Bisnis, Penyusunan Skripsi (Doctoral dissertation, Tesis, dan Disertasi. In In Deeppublish: Yogyakarta.

Bakti, F., Alkodri, A. A., Rachmansyah, A. D., & Isnanto, B. (2024). Pelatihan Bisnis Model Dan Market Riset Bagi Generasi Muda Babel Inovatif. Bhinneka Tunggal Ika: Jurnal Pengabdian Kepada Masyarakat, 2(1), 130–138.

Desfiandi, A., Fionita, I., & Ali, H. (2017). Implementation of the information systems and the creative economy for the competitive advantages on tourism in the province of Lampung. International Journal of Economic Research.

Dewi Sumantri, R., Mukti Ali, M., & Nugroho, A. (2020). Analysis of Customer Relationship Management (Crm) Influence on Satisfaction and Its Impact on Consumer Loyalty of Pt. Raharja Duta Solusindo. Dinasti International Journal of Education Management And Social Science, 1(4), 437–447. https://doi.org/10.31933/dijemss.v1i4.209

Fadhilah, Y., & Lesmana, C. I. (2021). Pengaruh Marketing Mix Dan Customer Relationship Marketing Melalui Keunggulan Bersaing Dalam Meningkatkan Market Share Perbankan Syariah. Jurnal Dinamika Ekonomi Syariah, 8(1), 63–75.

Fikri, R. (2022). Penerapan Strategi Pemasaran Pada Tenant di Bandar Udara Xyz Berdasarkan Hasil Market Basket Analysis. Institut Teknologi Sepuluh Nopember Surabaya.

Fitria Rismawati, F., Wahyuni, S., & Widodo, J. (2019). Strategi Pemasaran Stp (Segmenting, Targeting, Positioning) Larissa Aesthetic Center Cabang Jember. JURNAL PENDIDIKAN EKONOMI: Jurnal Ilmiah Ilmu Pendidikan, Ilmu Ekonomi Dan Ilmu Sosial, 13(2), 68. https://doi.org/10.19184/jpe.v13i2.10793

Hendarsih, I. (2021). Analisis Penerapan Strategi Business Model Canvas (Bmc) Pada Jasa Zigzag Laserwork Semarang Jawa Tengah. Akrab Juara: Jurnal Ilmu-Ilmu Sosial, 6(4), 152–167.

Hendrawan, H. (2021). Analisa SWOT dan STP (Segmentasi, Tertarget, Posisi) terhadap Strategi Pemasaran Digital pada Usaha Mikro –Bunda Culinary. Jkbm (Jurnal Konsep Bisnis Dan Manajemen), 7(2), 127–138.

Herawati, N., Lindriati, T., & Suryaningrat, I. B. (2019). Penerapan bisnis model kanvas dalam penentuan rencana manajemen usaha kedelai edamame goreng. Jurnal Agroteknologi, 13(01), 42–51.

Hutamy, E. T., Marham, A., Alisyahbana, A. N. Q. A., Arisah, N., & Hasan, M. (2021). Analisis Penerapan Bisnis Model Canvas pada Usaha Mikro Wirausaha Generasi Z. Jurnal Bisnis Dan Pemasaran Digital, 1(1), 1–11.

Jamal Ali, B., Gardi, B., Jabbar Othman, B., Ali Ahmed, S., Burhan Ismael, N., Abdalla Hamza, P., Mahmood Aziz, H., Yassin Sabir, B., Sorguli, S., & Anwar, G. (2018). Hotel Service Quality: The Impact of Service Quality on Customer Satisfaction in Hospitality. International Journal of Engineering, Business and Management (IJEBM), 5(3), 2456–8678. https://creativecommons.org/licenses/by/4.0/

Komalasari, Y., Dewi, S. W. K., Sulastriningsih, R. D., Firmansyah, R., Mauliana, P., Hunaifi, N., & Wiguna, W. (2022). Pelatihan Segmentasi Pemasaran Digital Pasca Pandemi Covid-19 di Tjendana Food Point. Jumat Informatika: Jurnal Pengabdian Masyarakat, 3(2), 66–71.

Lova, L. (2022). Segmentasi, Penentuan Target dan Posisi Pasar Serta Bauran Pemasaran Produk layanan Skrining Covid-19 di RSIA Cinta Kasih. Jurnal Medika Hutama, 3(02 Januari), 2152–2158.

Mehmood, A., Raina, N., Phakeenuya, V., Wonganu, B., & Cheenkachorn, K. (2023). The current status and market trend of polylactic acid as biopolymer: Awareness and needs for sustainable development. Materials Today: Proceedings, 72, 3049–3055.

Nadini, M., Alessandretti, L., Di Giacinto, F., Martino, M., Aiello, L. M., & Baronchelli, A. (2021). Mapping the NFT revolution: market trends, trade networks, and visual features. Scientific Reports, 11(1), 20902.

Nurrachmi, I. (2020). Analisis Penerapan Business Model Canvas pada Koperasi Syariah. MALIA: Jurnal Ekonomi Islam, 12(1), 67–78.

Panggabean, H. L., Subagio, M., Sofiati, N. A., & Susanto, C. (2024). Business Management?: Analysis of Entrepreneurship and Marketing Mix. Siber International Journal of Digital Business, 2(1), 33–46.

Rachmad, A. (2018). Analisis struktur modal optimal pt. Pertamina internasional ep. Universitas Gadjah Mada.

Ratnasari, S. D., & Sunarto, S. (2021). Analisis penerapan bisnis model canvas (studi pada UKM di kota malang). Ekonika: Jurnal Ekonomi Universitas Kadiri, 6(2), 307–326.

Saebah, N., & Asikin, M. Z. (2022). Efektivitas Pengembangan Digital Bisnis pada Gen-Z dengan Model Bisnis Canvas. Jurnal Syntax Transformation, 3(11), 1534–1540.

Samudra, B., & Ardini, L. (2020). Pengaruh Struktur Modal, Kinerja Keuangan, Dan Ukuran Perusahaan Terhadap Harga Saham. Jurnal Ilmu Dan Riset Akuntansi (JIRA), 9(5).

Sawitri, N. N., Susanto, P. C., & Suroso, S. (2023). Business Opportunity Human Resource Information System for a Human Resource Department to Create Career Path and Performance Evaluation. East Asian Journal of Multidisciplinary Research (EAJMR), 2(4), 1505–1516. https://doi.org/: https://doi.org/10.55927/eajmr.v2i4.3757

Subaebasni, Rinawati, H., & Anoesyirwan Moeins. (2019). The Influence Of Customer Relationship Management, Customer Satisfaction Quality Of Service And Customer Loyalty (Empirical Study On Corporate Travel Organizers Umrah and Hajj PT. Travel Albadriyah). Dinasti International Journal of Management Science, 1(2), 114–125. https://doi.org/10.31933/dijms.v1i2.39

Sukarno, B. R., & Ahsan, M. (2021). Implementasi Strategi Pengembangan Bisnis Dengan Business Model Canvas. Jurnal Manajemen Dan Inovasi (MANOVA), 4(2), 51–61.

Supriatna, U., Rahayu, A., & Adibowo, L. (2022). Pengaruh Lingkungan Bisnis Terhadap Strategi Partnership Bank Perkreditan Rakyat. Jurnal Ilmu Manajemen Dan Bisnis, 13(2), 169–182.

Suryawan, R. F., Susanto, P. C., & Agusinta, L. (2024). Model Service Quality?: Case Study Indonesian Domain. Dinasti International Journal Of Digital Business Management, 5(2), 293–302.

Susanto, P. C., Ali, H., Sawitri, N. N., & Widyastuti, T. (2023). Strategic Management?: Concept , Implementation , and Indicators of Success ( Literature Review ). Siber Journal of Advanced Multidisciplinary, 1(2), 1–11.

Susanto, P. C., Arini, D. U., Yuntina, L., & Panatap, J. (2024). Konsep Penelitian Kuantitatif?: Populasi , Sampel , dan Analisis Data ( Sebuah Tinjauan Pustaka ). Jurnal Ilmu Manajemen, 3(1), 1–12. https://doi.org/https://doi.org/10.38035/jim.v3i1

Susanto, P. C., & Sawitri, N. N. (2022). Coaching, Mentoring, Leadership Transformation and Employee Engagement: A Review of the Literature. Dinasti International Journal Of Education Management And Social Science, 4(2), 297–308.

Susanto, P. C., Sawitri, N. N., & Suroso, S. (2023). Human Resource Business Partners?: Recruitment , Coaching , and Leadership Development. Internasional Journal of Integrative Sciences, 2(4), 469–482. https://doi.org/https://doi.org/10.55927/ijis.v2i4.3680

Wardana, M. H., & Sitania, F. D. (2023). Strategi Pengembangan Bisnis Melalui Pendekatan Business Model Canvas pada Kedai Kabur Bontang. Jurnal Teknik Industri (JATRI), 1(1), 10–17.

Warnaningtyas, H. (2020). Desain bisnis model canvas (bmc) pada usaha batik kota madiun. JURNAL EKOMAKS Jurnal Ilmu Ekonomi Manajemen Dan Akuntansi, 9(2), 52–65.

Wibowo, A. H. E., & Hakiki, R. (2022). Analisis Swot Dalam Strategi Pemasaran Untuk Meningkatkan Penjualan Alfa Hidrofarm Di Desa Ciawi Kecamatan Ciawi Kabupaten Tasikmalaya. EQUILIBIRIA: Jurnal Fakultas Ekonomi, 9(2), 262–267. https://doi.org/10.33373/jeq.v9i2.4829

Wiwoho, G. (2019). Orientasi Pasar Dan Inovasi Produk, Serta Pengaruhnya Terhadap Keunggulan Bersaing Dan Kinerja Perusahaan Pada Umkm: Sebuah Agenda Penelitian. Fokus Bisnis?: Media Pengkajian Manajemen Dan Akuntansi, 18(2), 29–38. https://doi.org/10.32639/fokusbisnis.v18i2.340

Yulianto, F. (2017). Analisis Struktur Modal Optimal Dengan Mempertimbangkan Financial Distress Cost dan Agency Cost (Studi Kasus: PT Perkebunan Nusantara IX). Universitas Muhammadiyah Surakarta.

Zahara, T., Hardiansyah, A., & Soehardi, S. (2019). Pengaruh Disiplin Kerja, Motivasi Kerja dan Kompensasi Terhadap Kinerja Pegawai Bank OCBC NISP Bagian Record Management Dan Partnership Operation. Jurnal Ilmiah Manajemen Ubhara, 1(2).

Published

2024-08-31