Turnover Intention Among Generation Z Employees: The Mediating Role of Burnout in the Relationship Between Workload

Tuntas  Subagyo; Taufiq Nur Muftiyanto; Windarko Windarko

doi:10.38035/dijdbm.v5i4.3188

Authors

Tuntas Subagyo Yayasan Surya Nuswantara Wilwatikta (Surantikta), Indonesia
Taufiq Nur Muftiyanto Departemen of Management, Universitas Duta Bangsa Surakarta, Indonesia
Windarko Windarko Department of Management & Jaya Launch Pad, Universitas Pembangunan Jaya, Indonesia

DOI:

https://doi.org/10.38035/dijdbm.v5i4.3188

Keywords:

Turnover Intention, Generation Z, Workload, Burnout, Human Resource, Management Strategies

Abstract

This study examines the phenomenon of turnover intention among Generation Z employees, focusing on the impact of workload with burnout as a mediating factor. Generation Z employees often perceive a high workload, leading to significant levels of burnout. This burnout subsequently contributes to their high turnover intention. The research employs a quantitative survey method, collecting data through questionnaires distributed to Gen Z employees across various industry sectors. The findings reveal a significant positive correlation between high workload and burnout levels. Additionally, burnout serves as a key mediator, exacerbating the turnover intention among Gen Z employees. The study further explores the role of human resource management strategies in managing workload and mitigating burnout. The implications of these findings suggest that organizations need to develop and implement effective human resource management strategies to reduce excessive workload and prevent burnout, thereby lowering turnover intention among Gen Z employees. By doing so, companies can retain valuable young talent and enhance overall organizational productivity.

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