Analysis Of Facilities and Services of Pulogebang Integrated Terminal to Increase Passenger Interest
DOI:
https://doi.org/10.31933/dijdbm.v5i2.2353Keywords:
facilities, services, interest, passengers, integrated terminalAbstract
Abstract: Pulogebang Integrated Terminal is one of the largest bus terminals in Jakarta which has an important role in serving community mobility. However, in recent years, passenger interest in using this terminal has decreased. Pulogebang Integrated Terminal to increase passenger interest in 2023. Analysis of Integrated Terminal Facilities and Services to Increase Passenger Interest in 2023 is a research article within the scope of the field of marketing management. The purpose of this article is to build a hypothesis of the influence between variables that will be used in further research. Research objects in online libraries, Google Scholar, Mendeley, and other academic online media. This research method uses quantitative methods with surveys to obtain samples to be calculated, and then data tabulation and statistical calculations are carried out to test existing hypotheses. The results of this article: 1) Facilities affect increasing passenger interest, and 2) Integrated Terminal Services affect Increasing Passenger Interest.
References
Abdul, A. R., Nuraini, A., Elisa, K., & Iman, S. (2020). Faktor-Faktor Psikososial dari Ketidakpatuhan Masyarakat pada Masa Pandemik. Artikel.
Abisha, N. (2015). Analisa Strategi Bersaing pada Perusahaan Distributor PT. Bagong Dirgantara Niaga. 3(1), 1–10.
Ali, H., Evi, N., & Nurmahdi, A. (2018). The Influence of Service Quality , Brand Image and Promotion on Purchase Decision at MCU Eka Hospital. Business and Management Studies. https://doi.org/10.21276/sjbms.2018.3.1.12
Ali, H., Limakrisna, N., & Jamaluddin, S. (2016). Model of customer satisfaction: The empirical study at Bri in Jambi. International Journal of Applied Business and Economic Research.
Ali, H., & Mappesona, H. (2016). Build brand image: Analysis Service Quality and Product Quality (case study at Giant Citra Raya). International Journal of Economic Research.
Ali, H., Narulita, E., & Nurmahdi, A. (2018). Saudi Journal of Business and Management Studies ( SJBMS ) The Influence of Service Quality , Brand Image and Promotion on Purchase Decision at MCU Eka Hospital. Business and Management Studies. https://doi.org/10.21276/sjbms.2018.3.1.12
Ali, H., Zainal, V. R., & Ilhamalimy, R. R. (2022). Determination of Purchase Decisions and Customer Satisfaction: Analysis of Brand Image and Service Quality (Review Literature of Marketing Management). Dinasti International Journal of Digital Business Management, 3(1), 141–153. https://doi.org/10.31933/dijdbm.v3i1.1100
Ardiansyah, M. I., & Ahyudanari, E. (2017). Perbandingan Kinerja Pelayanan Self Check-In dengan Check-In Konvensional untuk Maskapai Citilink dan AirAsia di Bandar Udara Internasional Juanda Surabaya. Jurnal Teknik ITS, 6(2). https://doi.org/10.12962/j23373539.v6i2.26889
Chairunnisa, C. (2014). Masalah Kebijakan Di Dalam Memilih Saluran Distribusi Barang Konvenien. Paper Knowledge . Toward a Media History of Documents, 7(2), 107–115. http://digilib.mercubuana.ac.id
Dewi, M. S., Islam, U., & Sumatera, N. (2022). ALACRITY?: Journal Of Education. 2(1), 35–40.
Ilmu, J., Dan, E., Pembangunan, S., Ekonomi, F., & Jember, U. (2015). Digital Repository Universitas Jember.
Juniawan, D. M., Wicaksono, A., & Kusumaningrum, R. (2018). Kajian Kinerja Pelayanan Sisi Darat Bandara Banyuwangi Dengan Metode IPA DAN SWOT. Journal of Chemical Information and Modeling, 1(2).
M, A., & Ali, H. (2017). MODEL KEPUASAN PELANGGAN: ANALISIS KUALITAS PRODUK DAN KUALITAS LAYANAN TERHADAP CITRA MEREK PADA GIANT CITRA RAYA JAKARTA. Jurnal Manajemen. https://doi.org/10.24912/jm.v21i3.254
Midiyanti, R., & Ramlan, J. S. (2020). Penerapan Manajemen Fasilitas dan Smart Mobility di PT. Kereta Api Indonesia (Persero). Jurnal Manajemen Aset Infrastruktur & Fasilitas; Vol 4, N. 1 (2020): J. M. A. I. & F.?; 26151847?; 26151839. http://iptek. its. ac. id/index. php/jmaif/article/view/683. (n.d.). Penerapan Manajemen Fasilitas dan Smart Mobility di PT. Kereta Api Indonesia (Persero) (2020-01-10).
Novansa, H., & Ali, H. (1926). Purchase Decision Model: Analysis of Brand Image, Brand Awareness and Price (Case Study SMECO Indonesia SME products). Saudi Journal of Humanities and Social Sciences. https://doi.org/10.21276/sjhss
Nurdin, R., Poerwanto, E., & Sajati, H. (2017). ANALISIS DATA FLOW DIAGRAM PENYAMPAIAN KELUHAN PADA INDUSTRI PENERBANGAN DI INDONESIA UNTUK PENINGKATAN KESELAMATAN PENERBANGAN. MATRIK (Jurnal Manajemen Dan Teknik), 17(1). https://doi.org/10.30587/matrik.v17i1.157
Sitio, T., & Ali, H. (2019). Patient Satisfaction Model and Patient Loyalty: Analysis of Service Quality and Facility (Case Study at Rawamangun Special Surgery Hospital). Scholars Bulletin. https://doi.org/10.36348/sb.2019.v05i10.002
Downloads
Published
Issue
Section
License
Copyright (c) 2024 Oce Prasetya, Ahmad Hidayat, Lut Mafrudoh, Riza Affiat, Indriyati, Euis Saribanon
This work is licensed under a Creative Commons Attribution 4.0 International License.
Authors who publish their manuscripts in this journal agree to the following conditions:
- The copyright on each article belongs to the author(s).
- The author acknowledges that the Dinasti International Journal of Digital Business Management (DIJDBM) has the right to be the first to publish with a Creative Commons Attribution 4.0 International license (Attribution 4.0 International (CC BY 4.0).
- Authors can submit articles separately, arrange for the non-exclusive distribution of manuscripts that have been published in this journal into other versions (e.g., sent to the author's institutional repository, publication into books, etc.), by acknowledging that the manuscript has been published for the first time in the Dinasti International Journal of Digital Business Management (DIJDBM).
