Implementation of Human Resources Management (HRM) Towards Talent Management to Improve the Performance of Health Services at Jagakarsa Hospital
DOI:
https://doi.org/10.31933/dijdbm.v4i3.1789Keywords:
HR Management, Talent Management, Health Service PerformanceAbstract
This study aims to determine the Application of Human Resource Management (HRM) Towards Talent Management to Improve Health Service Performance at Jagakarsa Hospital. This research was conducted at the Regional General Hospital owned by the Provincial Government of DKI Jakarta in 2021. This type of qualitative research uses data collection methods by triangulating data with 5 (five) informants through interviews, observations and documents. The data were analyzed by the researchers themselves. The results showed that Jagakarsa Hospital had implemented human resource management in managing its employees while talent management had not been implemented. The advice given to Jagakarsa Hospital is to be able to accelerate the implementation of talent management to support health services to the community so that it has an impact on improving hospital performance. The acceleration activities include establishing policies related to the implementation of talent management in hospitals, forming a Hospital Talent Management Acceleration Team, compiling Standard Operating Procedures (SOP) regarding the Implementation of Talent Management at Jagakarsa Hospital.
References
Adiba, E. M. (2018). Kepemimpinan Islami, Kepuasan Kerja, Komitmen Kerja, Dan Loyalitas Kerja Karyawan. Journal of Islamic Economics, 2(1), 60–80.
Bani-Hani, J. S. (2021). The moderating influence of managers strategic thinking on the effect of talent management on organization core competency. Management Science Letters, 213–222. https://doi.org/10.5267/j.msl.2020.8.013
Bintoro, M. T., & Daryanto. (2017). Manajemen Penilaian Kinerja Karyawan (Cet Pertam). Yogyakarta: Penerbit Gava Media.
Burrell, D. N., Springs, D., Burton, S. L., Dawson, M., Wright, J. B., & Modeste, R. (2020). Perspectives in Talent Management Strategies for Cybersecurity Job Roles in Public Safety and Health in Government Organizations. International Journal of Smart Education and Urban Society, 11(4), 1–17. https://doi.org/10.4018/IJSEUS.2020100101
Clarke, M., & Scurry, T. (2020). The role of the psychological contract in shaping graduate experiences: a study of public sector talent management programmes in the UK and Australia. The International Journal of Human Resource Management, 31(8), 965–991. https://doi.org/10.1080/09585192.2017.1396545
Edwin B. Flippo. (2002). Manajemen Personalia, edisi ke enam. Erlangga.
Filippus, K., & Schultz, C. M. (2019). Exploring talent management execution in the Ministry of Justice in the Namibian public sector. SA Journal of Human Resource Management, 17. https://doi.org/10.4102/sajhrm.v17i0.1162
Gerard, N. (2019). Millennial managers: exploring the next generation of talent. Leadership in Health Services, 32(3), 364–386. https://doi.org/10.1108/LHS-01-2018-0004
Harsch, K., & Festing, M. (2020). Dynamic talent management capabilities and organizational agility—A qualitative exploration. Human Resource Management, 59(1), 43–61. https://doi.org/10.1002/hrm.21972
Hasibuan, M. S. P. (2016). Manajemen Sumber Daya Manusia. Edisi Revisi. Bumi Aksara.
Hussein, F. A. (2017). Kepuasan Kerja dan Kinerja Pegawai (Elmatera).
Kaswan. (2017). Psikologi Industri dan Organisasi. Alfabeta.
Khoreva, V., Vaiman, V., & Van Zalk, M. (2017). Talent management practice effectiveness: investigating employee perspective. Employee Relations, 39(1), 19–33. https://doi.org/10.1108/ER-01-2016-0005
Kosasih, K., & Paramarta, V. (2020). Peningkatan Kualitas Pelayanan Kesehatan dan Pengaruhnya Terhadap Peningkatan Kepuasan Pasien di Puskesmas. Jurnal Soshum Insentif, 3(1), 67–76. https://doi.org/10.36787/jsi.v3i1.223
McDonnell, A., Collings, D. G., Mellahi, K., & Schuler, R. (2017). Talent management: A systematic review and future prospects. Talent Management, 11(1), 43.
Ng, A., Henshaw, C., & Carter, M. (2017). Partnering to develop a talent pipeline for emerging health leaders in operations research. Healthcare Management Forum, 30(3), 146–150. https://doi.org/10.1177/0840470416677601
Painter‐Morland, M., Kirk, S., Deslandes, G., & Tansley, C. (2019). Talent Management: The Good, the Bad, and the Possible. European Management Review, 16(1), 135–146. https://doi.org/10.1111/emre.12171
Qustolani, A. (2017). Pengaruh Kepuasan Kerja, Keadilan Prosedural Dan Kompensasi Terhadap Kinerja Karyawan (Studi Kasus Pada Industri Rotan Sekecamatan Leuwimunding Majalengka). MAKSI, 4(2).
Shet, S. V. (2020). Strategic talent management – contemporary issues in international context. Human Resource Development International, 23(1), 98–102. https://doi.org/10.1080/13678868.2019.1650324
Tafti, M. M., Mahmoudsalehi, M., & Amiri, M. (2017). Critical success factors, challenges and obstacles in talent management. Industrial and Commercial Training, 49(1), 15–21. https://doi.org/10.1108/ICT-05-2016-0036
Thunnissen, M., & Buttiens, D. (2017). Talent Management in Public Sector Organizations: A Study on the Impact of Contextual Factors on the TM Approach in Flemish and Dutch Public Sector Organizations. Public Personnel Management, 46(4), 391–418. https://doi.org/10.1177/0091026017721570
Turner, P. (2018). Defining Talent in the Health Sector. In Talent Management in Healthcare (pp. 39–64). Springer International Publishing. https://doi.org/10.1007/978-3-319-57888-0_3
Downloads
Published
Issue
Section
License
Authors who publish their manuscripts in this journal agree to the following conditions:
- The copyright on each article belongs to the author(s).
- The author acknowledges that the Dinasti International Journal of Digital Business Management (DIJDBM) has the right to be the first to publish with a Creative Commons Attribution 4.0 International license (Attribution 4.0 International (CC BY 4.0).
- Authors can submit articles separately, arrange for the non-exclusive distribution of manuscripts that have been published in this journal into other versions (e.g., sent to the author's institutional repository, publication into books, etc.), by acknowledging that the manuscript has been published for the first time in the Dinasti International Journal of Digital Business Management (DIJDBM).