INFLUENCE OF ORGANIZATIONAL CLIMATE AND JOB SATISFACTION ON ORGANIZATIONAL CITIZENSHIP BEHAVIOR MEDIATED BY MOTIVATION VARIABLES
DOI:
https://doi.org/10.31933/dijdbm.v2i6.1002Keywords:
Organization, Motivation, OCB, Job SatisfactionAbstract
The success of an organization is largely determined by its employees, not only because of their abilities and competencies but also the personality values that employees apply in carrying out their work. Perum Jasa Tirta II (PJT II) has the task of servicing and guaranteeing the availability of water to fulfill the interests of water resource exploitation while still prioritizing the fulfillment of water needs for daily basic needs and irrigation for smallholder agriculture in the existing irrigation system. To serve the fulfillment of agricultural needs, employees are expected to work and contribute optimally. For this reason, organizational citizenship behavior (OCB) or the willingness of employees to contribute in their work even beyond the demands of the role is needed. This study aims to determine the effect of organizational climate and job satisfaction on OCB which is mediated by motivational variables. This study uses a quantitative approach with data analysis in testing the measurement model and testing the structural model using SmartPLS software version 3.2.7. The results of the study reveal that organizational climate has a significant positive effect on motivation and OCB. Job satisfaction has a significant positive effect on motivation but does not have a significant positive effect on OCB. Organizational climate and job satisfaction simultaneously have a positive and significant effect on motivation. In addition, motivational variables mediate organizational climate and job satisfaction on OCB.
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Sekretariat Negara Republik Indonesia 2010. Peraturan Pemerintah Republik Indonesia Nomor 7 Tahun 2010 tentang Perusahaan Umum (Perum) Jasa Tirta II.
Shaaban, Safaa. (2018). The Impact of Motivation on Organisational Citizenship Behaviour (OCB): The Mediation Effect of Employees’ Engagement. Journal of Human Resource Management. Vol. 6, No. 2, Hal. 58-66.
Shalihin, Murdjani Kamaluddin, et.al. (2018). The Effect of Learning Organization, Organizational Climate, and Work Motivation on Work Satisfaction and Teacher’s Performance of Teachers of The State High Schools in Kendari City, Indonesia. International Journal of Education, Learning and Development. Vol. 6, No. 12, Hal. 92-103.
Sharma, Abhishek. (2019). Meaningfulness of Work and Perceived Organizational Prestige as Precursors of Organizational Citizenship Behavior. Humanities & Social Sciences Review. Vol. 7, No. 1, Hal. 316-323.
Siswoyo, Haryono. (2017). Metode SEM Untuk Penelitian Manajemen AMOS LISREL PLS. Depok: Luxima.
Subramani, Akbar Jan, et.al. (2016). Impact of Organizational Climate on Organizational Citizenship Behaviour with Respect to Automotive Industries at Ambattur Industrial Estate, Chennai. Ijaber. Vol. 13, No. 8.
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Sutrisno, Edy. (2010). Manajemen Sumber Daya Manusia. Jakarta: Kencana Prenada Media Group.
Suzanna, Anna. (2017). Pengaruh Organizational Citizenship Behavior (OCB) Terhadap Kinerja Karyawan (Studi di: Taspen (Persero) Kantor Cabang Cirebon). Jurnal LOGIKA. Vol. 29, No. 1, Hal. 42-50.
Yildiz, Harun. (2019). The Interactive Effect of Positive Psychology Capital and Organizational Trust on Organizational Citizenship Behavior. Journal Sagepub.
Asari, Thamrin Abdullah, & Wibowo. (2018). The Effect of Personality, Organizational Climate and Job Satisfaction on Teachers Organizational Citizenship Behavior at Public Vocational High School in DKI Jakarta Province. International Journal of Scientific Research and Management. Vol. 6, No. 4.
Bhatti, et.al. (2019). Impact of Participative Leadership on Organizational Citizenship Behavior: Mediating Role of Trust and Moderating Role of Continuance Commitment: Evidence From The Pakistan Hotel Industry. Sustainability. Vol. 11, No. 4.
Dessler, Gary. (2013). Manajemen Sumber Daya Manusia Human Reources Jilid 2. Jakarta: Prenhalindo.
Ghanbari & Asghar Eskandari. (2018). Organizational Climate, Job Motivation and Organizational Citizenship Behavior. International Journal of Management Perspective. Vol. 1, No. 3 Hal. 1-14.
Ghozali, Imam. (2016). Aplikasi Analisis Multivariate Dengan Program: IBM SPSS 23 Edisi Ke-8. Semarang: Badan Penerbit Universitas Diponogoro.
Hair, et.al. (2010). Multivariate Data Analysis (7thed). New Jersey: Prentice Hall.
Haque, et.al. (2019). Job Satisfaction and Citizenship Behavior: A Mediating Effect of Organizational Commitment. Organizacija. Vol. 52, No. 3, Hal. 236-249.
Hemakumara, Khatibi, et.al. (2018). Job Satisfaction and Organizational Citizenship Behavior Among the Administrative Staff of State Universities in Sri Lanka. International Journal of Management Sciences and Business Research. Vol. 7, No. 8, Hal. 40-44.
Indrasari, Meithiana. (2017). Kepuasan Kerja dan Kinerja Karyawan. Sidoarjo: Indomedia Pustaka.
Kementerian PPN/Bappenas. (2019). Rancangan Teknokratik Rencana Pembangunan Jangka Menengah Nasional 2020-2024.
Knez, et.al. (2019). Predicting Organizational Citizenship Behavior: The Role of Work-Related Self. Sage Journals.
Krisnaldy, et.al. (2019). Pengaruh Budaya Organisasi, Lingkungan Kerja dan Iklim Organisasi Terhadap Motivasi Pegawai Serta Dampaknya Terhadap Kepuasan Kerja (Studi Kasus PT Bluebird Pool Tanah Kusir, Jakarta Selatan). Jurnal Ilmiah Semarak. Vol. 2, No. 2, Hal. 164-179.
Kumar, Ravikumar & Gayathiri. (2019). Evaluation on The Level of Job Satisfaction of Employees at INCONN. International Journal of Recent Technology and Engineering. Vol. 8, No. 2, Hal. 746-754.
Lussier, Robert. (2018). Human Relation in Organization Applications and Skill Building 9th ed. New York: Mc Graw Hill.
Margahana, Siswoyo Haryono & Zainal Muftasa. (2018). The Effects of Job Motivation and Job Satisfaction Toward Organizational Citizenship Behavior (OCB) and Its Impact on Job Performance of Paramedical Community Health Centers in The City of Bandar Lampung. Journal of Resources Development and Management. Vol. 46.
Marnis, Priyono. (2016). Manajemen Sumber Daya Manusia. Sidoarjo: Zifatama Publisher.
Mullins, Laurie. (2010). Management & Organizational Behaviors. England: Financial Time.
Muzanenhami, et.al. (2016). The Relationship Among Change Implementation, Job Satisfaction and Organizational Citizenship Behavior in The Business Process Outsourcing Industry in South Africa. Problem and Perspective Management. Vol. 14, No. 3, Hal. 473-482.
Nafi & Endang Sri Indrawati. (2017). Hubungan Antara Kepuasan Kerja dengan Organizational Citizenship Behavior pada Karyawan CV. Elfa Kudus. Jurnal Empati. Vol. 7, No. 3, Hal. 134-145.
Nolandari, et.al. (2015). Pengukuran Kepuasan Kerja Karyawan APLP & PT. Semen Padang (PT. X). Jurnal Optimasi Sistem Industri. Vol. 14, No. 2, Hal. 204-216.
Octaviannand, Nurmala Pandjaitan & Kuswanto. (2017). Effect of Job Satisfaction and Motivation Towards Employee’s Performance in XYZ Shipping Company. Journal of Education and Practice. Vol. 8, No. 8, Hal. 72-79.
Pozveh & Fariba Karimi. (2019). The Relationship Between Organizational Climate and Organizational Citizenship Behaviors of The Staff Members in The Department of Education in Isfahan City. International Journal of Educational and Psychological Researches. Vol. 3, No. 1, Hal. 53-60.
Pratiwi, Henny. (2016). Pengaruh Kepemimpinan, Iklim Organisasi, dan Budaya Kerja Terhadap Motivasi Kerja dalam Meningkatkan Kinerja Pegawai PT. Admiral Lines Belawan. Jurnal Bisnis Administrasi. Vol 05, No. 02, Hal. 42-48.
Rahmawati, Tatok Asmony, & Suprayetno. (2015). Pengaruh Iklim Organisasi dan Kepuasan Kerja Terhadap Organizational Citizenship Behavior (OCB) (Studi pada Guru Non PNS SMKN se-Kabupaten Sumbawa Barat). Jurnal Magister Manajemen Universitas Mataram.
Sawang, et.al. (2019). Enterprise Social Media Adoption: It’s Impact on Social Capital in Work and Job Satisfaction. Sustainibility. Vol. 11, No. 7.
Sekretariat Negara Republik Indonesia 2010. Peraturan Pemerintah Republik Indonesia Nomor 7 Tahun 2010 tentang Perusahaan Umum (Perum) Jasa Tirta II.
Shaaban, Safaa. (2018). The Impact of Motivation on Organisational Citizenship Behaviour (OCB): The Mediation Effect of Employees’ Engagement. Journal of Human Resource Management. Vol. 6, No. 2, Hal. 58-66.
Shalihin, Murdjani Kamaluddin, et.al. (2018). The Effect of Learning Organization, Organizational Climate, and Work Motivation on Work Satisfaction and Teacher’s Performance of Teachers of The State High Schools in Kendari City, Indonesia. International Journal of Education, Learning and Development. Vol. 6, No. 12, Hal. 92-103.
Sharma, Abhishek. (2019). Meaningfulness of Work and Perceived Organizational Prestige as Precursors of Organizational Citizenship Behavior. Humanities & Social Sciences Review. Vol. 7, No. 1, Hal. 316-323.
Siswoyo, Haryono. (2017). Metode SEM Untuk Penelitian Manajemen AMOS LISREL PLS. Depok: Luxima.
Subramani, Akbar Jan, et.al. (2016). Impact of Organizational Climate on Organizational Citizenship Behaviour with Respect to Automotive Industries at Ambattur Industrial Estate, Chennai. Ijaber. Vol. 13, No. 8.
Sugiyono. (2014). Metode Penelitian Kuantitatif, Kualitatif dan R&D. Bandung: Alfabeta.
Sugiyono. (2017). Metode Penelitian Kombinasi (Mixed Methods) Cetakan ke-7. Bandung: CV. Alfabeta.
Sutrisno, Edy. (2010). Manajemen Sumber Daya Manusia. Jakarta: Kencana Prenada Media Group.
Suzanna, Anna. (2017). Pengaruh Organizational Citizenship Behavior (OCB) Terhadap Kinerja Karyawan (Studi di: Taspen (Persero) Kantor Cabang Cirebon). Jurnal LOGIKA. Vol. 29, No. 1, Hal. 42-50.
Yildiz, Harun. (2019). The Interactive Effect of Positive Psychology Capital and Organizational Trust on Organizational Citizenship Behavior. Journal Sagepub.
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